Shipping Policy

Thank you for shopping with us. We carefully prepare and inspect every order before shipping.

Order Processing

Orders are usually processed within 3–7 business days.
Custom-made and personalized products may require additional production time. The estimated production time will be communicated at the time of order.
Orders are shipped after the product has been completed and quality checked.

Shipping Time

Estimated delivery time depends on the destination and shipping method selected at checkout.

International orders generally take approximately 7–15 business days after dispatch. Delivery times may vary due to customs, holidays, weather, or other circumstances beyond our control.

Tracking

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

Customs & Duties

International customers are responsible for any customs duties, import taxes, VAT, or other charges imposed by their country.

These charges are not included in the product price or shipping cost unless specifically stated at checkout.

Delays

We are not responsible for delays caused by customs clearance, incorrect shipping information provided by the customer, carrier delays, weather, or other circumstances outside our control.

Incorrect Address

Please make sure your shipping address is correct before placing your order. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us as soon as possible with your order details and photos of the damaged package/product. We will assist you in resolving the issue with the shipping carrier.